Frequently Asked Questions

For donors and community members who want to help schools

Toko

Q1. Who is Toko?

Q2. Is Toko a charity?

No Toko is not a charity; however, our mission is to give back 100% of the funds raised through auctions and Buy Now sales. We ensure that everything contributed through our platform goes directly to the schools.

Q3. Why is Toko so popular?

There are many reasons why Toko is so popular:

No Fees for Schools – Schools receive 100% of the funds from purchases, services, and donations.

Expanded Reach – Most schools rely on their immediate community for fundraising. With Toko, they can connect with supporters worldwide. For exemple, students can sell their artwork, pottery, or request donations for school camps from family members abroad.

Support from Anywhere – Buyers and donors across New Zealand can easily browse projects and choose which schools or projects to support.

Great Deals for a Good Cause – PTFAs often secure high-quality products or services at a fraction of the cost. These are then sold to the community to raise funds. Buyers find great bargains while helping schools—everyone wins.

Q4. Where is Toko based?

We are based in Auckland and we can answer any questions quickly without time difference.

Q5. How do I contact Toko?

You're welcome to email us at info@toko.co.nz

Auctions FAQs

Q1. How do i place a bid on an auction?

Q2. Why has the auction dissapeared?

Once an auction has timed out you will no longer see it listed on the website.

Q3. What if i win an auction?

You will receive a winners email with instructions on what to do next.
First we will ask you to pay for your win, then we will put you in contact the PTFA or school manager from where the auction is coming from.

All This information will be displayed on the email.

Q4. Can I still place a bid even if I don't leave near the school?

Yes you can place a bid on any schools however depending on what the product or service is, you might have to go to the school to pick up your win. Some schools offer a courrier service but it has to be agreed before bidding. You can ask the question on the auction listing.

If you have a question and it is not on the list

Contact us today and you will receive a reply the same day.